Shipping policy

Partnership with Shipping Companies

Khalify.shop works with major shipping companies to ensure your order reaches you quickly and safely. We proudly offer free next-day delivery all over the UAE — order today and receive your package tomorrow.

Payment and Verification

You’ll only be charged for your product. All payments go through verification and approval, which may take up to a few days. Orders with incorrect billing information or those requiring extra verification may be delayed or canceled to prevent fraud.

Shipping Process

We usually need a few hours (same day) to fulfill your order and send it to our carrier’s facility.

Once your order is processed, we can’t make any changes, including address changes. We’ll ship to the address provided at checkout.

We only ship on business days (Monday–Friday) and don’t ship on weekends or public holidays.

You’ll receive a Shipping Confirmation email or WhatsApp message once your order ships.

If your order contains multiple items, they may be shipped separately and could arrive at slightly different times.

Tracking

All orders come with tracking numbers. You’ll receive an email or WhatsApp message with your tracking number once your order is dispatched.

Please note: tracking updates may take several hours to appear. If there are no updates after 2 business days, please contact us.

Delivery Times

We proudly offer Next-Day Delivery (1 Day Shipping) all across the UAE.
✅ Order today → Receive tomorrow.

While we do our best to ensure timely delivery, Khalify.shop isn’t responsible for delays caused by unexpected conditions such as weather, courier delays, or traffic disruptions.

Duties, Taxes, and Fees

In rare cases where a shipment is returned, customers are responsible for any applicable import taxes or return shipping costs. Customs policies may vary, so please check with your local office if you have questions.

Lost, Stolen, or Damaged Packages

Khalify.shop isn’t responsible for lost, stolen, or damaged packages once marked as delivered. If your tracking shows the package was delivered but you haven’t received it, please file a claim directly with the shipping carrier.

Wrong Address Disclaimer

Please make sure your shipping address is correct before placing your order. Once processed, we can’t modify or retrieve the order to update the address.

Feedback

We’d love to hear from you! If you have any feedback, questions, or concerns, contact us at mja68471@gmail.com.
Your feedback is important to us — we’re always working to improve your shopping experience.